Week 8: Video Content- 9-5

In the movie “9-5” I found the company Consolidated did not have any kind of formal training in place. Many companies have job training in place that can usually take days, weeks or in some cases months. However, I felt that Judy was often left to her own defenses to learn the job on her own. Formal training involves a sequence of steps best learned step-by-step. This step-by-step process “is called job instruction training (JIT). First, list the job’s required steps (let’s say for using a mechanical paper cutter) each in its proper sequence. Then list a corresponding “key point” (if any) beside each step. The steps in such a job instruction training sheet show trainees what to do, and the key points show how it’s to be done.” This prime example was exhibited when Violet showed Judy how to use the copy machine. The training was rushed, there was not step-by-step instruction, or demonstration. Violet simply assumed that Judy could do it. Another example that Consolidated did not follow the job instruction model was when Violet was attempting to move up in the firm. Violet was a very skilled employee, however, she was not valued by her boss and given lifelong training which provides “employees with continuing learning experiences over their tenure with the firm, with the aim of ensuring they have the opportunity to learn the skills they need to do their jobs and to expand their horizons.”  In another example, Judy was learning some simple functions on a typewriter, in this instance Judy would have benefited from team training which focuses “on technical, interpersonal, and team management issues. In terms of technical training, for instance, management encouraged team employees to learn each other’s jobs, to encourage flexible team assignments.” This would create a more cohesive learning environment that enables other employees to train new ones, empowering them and placing value on tenured and skilled employees. Judy would have also made more friends and would not have felt so alienated when she first arrive