Week 2 EOC: Sweet Charity

In the movie Sweet Charity, Charity goes in for an interview at a corporate office. She did a few things right but there were a few things she did wrong as well. Upon arrival Charity made sure to introduce herself in a positive and upbeat manner, she clearly stated what her intentions were, she smiled and spoke clearly. However, once the interview began to delve into her personal experience and educational background, her confidence went down and she neglected to highlight her experience in customer service. Everyone has a natural skill, however, not all garner the educational background or training to show proof. Charity could have benefited from diversity training and education “the most common starting point for a diversity management effort is usually some type of employee education program” (Dessler, 54). However, Charity did not ask and she did not place value on educating herself, she simply wanted a job.  Charity also attempted to dress and look more professional, although she looked nice, it was simply not the right attire for this particular company.  

Week 1 EOC: Best and Worst Jobs

Having worked retail for most of my professional career thus far, I have experienced a multitude of the best and worst jobs. My worst job was actually the first job I landed when I moved to the United States, I started working for Abercrombie and Fitch which is a retailer that has a strong focus on denim and casual wear. I was hired as a "model" which basically meant that I stood there and folded and refolded clothing. There was really no form of training or customer service involved, I basically had to wear the clothing, look good and occasionally assist a customer in finding a size or getting into the fitting room. The management team did not seem to care about the well being of the employees or in any kind of development, I was basically a live mannequin.

My best job experience was when I worked for Fossil as an Assistant Manager, not only did my store manager take a vested interest in my development but the company did as well. We constantly attended training conferences and on a daily basis I was being challenged by my manager to learn and do more. I felt like she was truly trying to impart whatever information she could to make me a better manager and move up. I believe that a manager is defined by his/her people, if they are seen to be doing well and making progress, then the manger is doing their job. The same applies to the company, if the company takes an interest in developing their people then it creates loyalty and trust. I went on to be a store manager and it then became my job to train and develop and it was truly my favorite part of the job!